Contact information

1. Primary Support Channel

For all customer service inquiries, order updates, tracking requests, and return questions, our official and primary contact point is:

  • Email: info@curatedhomedecor.store

Note: To help us assist you faster, please always include your Full Name and Order Number (e.g., #1001) in the subject line or body of your email.

2. Response Time Frame

  • We aim to respond to all email inquiries within 24 to 48 hours during regular business days (Monday through Friday).

  • Inquiries sent over the weekend or during major public holidays will be addressed on the following business day.