Contact information
1. Primary Support Channel
For all customer service inquiries, order updates, tracking requests, and return questions, our official and primary contact point is:
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Email: info@curatedhomedecor.store
Note: To help us assist you faster, please always include your Full Name and Order Number (e.g., #1001) in the subject line or body of your email.
2. Response Time Frame
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We aim to respond to all email inquiries within 24 to 48 hours during regular business days (Monday through Friday).
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Inquiries sent over the weekend or during major public holidays will be addressed on the following business day.